1. Get a GEOAxIS Disadvantaged User Account or Austere User Account

    You need a Disadvantaged User Account or Austere User Account in order to download apps to devices (like mobile phones) that do not have a hardware token like a CAC card. You must be a US government employee or authorized USG contractor or have a USG sponsor to get one of these accounts.

    • From a workstation with common access card (CAC) reader or other hardware token reader, go to https://geoaxis.nga.mil
    • Login to geoaxis with your hardware token
    • Go to Users > Disadvantaged, where you will be prompted to create a username and password and select the “Create Account” button.. Once you have done this you can log out and go to Step 2 (below)
      • If you do not get the page for generating a username and password for the Disadvantaged User account, then you may not have an NGA account or may already have an NGA Enterprise account. Call the NGA Enterprise Service Center (ESC) at 1-800-455-0899 (Commercial) or 578-5555 (Secure) in order to:
        • Request an “Austere” user account if you are not an NGA employee or direct NGA contractor; or
        • Request a “token hold” for your NGA Enterprise Account (or ask that your Disadvantaged User Account (DUA) be enabled)
    • Call 1-508-622-5549 for assistance with GEOAxIS

  2. Login to the GEOINT App Store web app from your mobile device

    1. Go to https://apps.nga.mil from your mobile device
    2. Accept disclaimer/terms
    3. Login with login type = GEOAxIs
    4. Select Disadvantaged or Austere for the Login Type
    5. Enter your account username and password to enter the GEOINT APP STORE

    6. If you are prompted to update your profile after logging into the App Store, the profile update email may not send. If you encounter this issue, call GEOAxIS at 508-622-5549 and say "My app store profile is not being updated." GEOAxIS will send an email to the App Store personnel and they can update your profile information manually.

  3. Download the GEOINT App Store mobile app from your mobile device

    1. Similar to iOS App Store or Google Play App Store app
    2. This is referred to as the Mobile Storefront app but this name is not used in the GEOINT App Store itself
  4. Select and download the SpyMeSatGov mobile app from within the GEOINT App Store app !!!

  5. Get your EnhancedView account to download satellite images

  6. In order to download satellite imagery using the SpyMeSatGov mobile app, you will need an EnhancedView account (username and password). To request an EnhancedView account (also called an EV WebHosting Account), use the online form at the following address: https://evwhs.digitalglobe.com/myDigitalGlobeAdmin/RegistrationRequest.html. If you have any questions or issues related to getting your EV WebHosting account, call 866-810-2297, or send an email to deftechsupport@digitalglobe.com.

  7. Get your Planet account to download satellite images

  8. For U.S. government employees and contractors needing access to Planet imagery, please send a message to PlanetUserRequest@nga.mil to complete the application and agree to terms for an account to download Planet imagery licensed by NGA.

    If you have any issues with any part of this process or with the SpyMeSatGov app itself, please send an email to spymesatgov@orbitlogic.com for additional support. We are here to help.

    If you do not have the credentials to get SpyMeSatGov, go to iTunes or Google Play and download the consumer SpyMeSat mobile app for free!

How do I change my location?

To rest the app to your current location select the target icon on the right side of the main map. To set a specific location other than your current location, tap on the search icon on the lower right of the main map and enter an address, point of interest, or Latitude/Longitude coordinates. You can scroll and zoom on the map and drop a pin by pressing and holding a location. Once a pin is added to the map select the pin, then the icon next to the name, and choose ‘Set as new location’. Once a new location is chosen, imaging passes will be recomputed for the new location. Note that satellite image previews and purchases are based on this single SpyMeSatGov specified location, which can be changed by the user any time.

Why does my Imagery page say 'No Image Data was found'?

Your Enhanced View account may not be scoped to the location you have selected. Verify that your location is set to an area within your allowed Enhanced View range.

How do I download a recent satellite image of my current location or any location?

First, set your SpyMeSatGov location (see the FAQ on changing location above) to where you want to center your image, then tap on the small SpyMeSatGov icon at the bottom of the main page to bring up the Satellite Imagery page. (If you are not logged in to your SpyMeSatGov account, you will be prompted to create one or log in.) You will be prompted for your Enhanced View password, and after entering it a selection of available images of your selected location are shown. The 1Km or 2Km buttons are available once an image is chosen to help decide what size image to download, and note the information about the image including the Date Acquired and Satellite that took the image. If you like the preview and want to download the image, simply tap on the Download Image button at the bottom of the Available Image page. The image will automatically download to the SpyMeSatGov Satellite Imagery page under View. Tap on any downloaded image icon to bring up the full resolution image. Use the Send icon to send the image via email or post it to social media.

Who can use SpyMeSatGov to access Enhanced View satellite imagery?

Any federal U.S. govt user can get access to the Enhanced View satellite imagery in the DigitalGlobe imagery archive. NGA will review each EV-WHS (Enhanced View Web Hosting Service) account request and grant access. Contractors can also get access with permission by the contract COR. If a user is having trouble getting their EV-WHS account, the Digital Globe tech support can assist. deftechsupport@digitalglobe.com or 1-866-810-2297

What regions have available imagery?

Enhanced View satellite imagery is available globally, but each user must request their region(s) on the EV-WHS account request, with justification. Note that The Geographic area of interest is requested on the EV-WHS registration form. If the user requests worldwide access, NGA may ask for more justification. For USG intelligence agencies, the rules of intel oversight require a PUM for access to imagery in the U.S. Only imagery within the approved region(s) will be available through the SpyMeSatGov app for each user account.

How do I enter my EV-WHS (Enhanced View) account information into the SpyMeSatGov mobile app?

You will be prompted to enter your Enhanced View account information by the SpyMeSatGov app if you attempt to view available imagery. You can also go to the Settings page and select the “Log in to SpyMeSatGov server” button and then select the “Register with Email” button to get to the same Register page within the app. Enter your email address and SpyMeSatGov password (any password you want) in the upper section. In the lower section of the Register page, enter your Enhanced View username and Connect ID.

Note: It is easiest to enter the Enhanced View username and Connect ID by cutting and pasting from the Enhanced View account email or other file on your mobile device, so it is recommended that you forward an email or text note with the Enhanced View data to your mobile device to support this cut/paste approach (to reduce errors and frustration entering long IDs).

Is my Enhanced View and Planet passwords saved?

The app will cache your passwords for 30 minutes so that you will not need to re-enter it if downloading imagery from multiple locations, but it does not save it to the server or any other long term location.

Why does my Planet API key disappear when I log out?

The Planet API key is not stored on the SpyMeSatGov database for security purposes and is cleared when you log out.

Why do the same satellites fly over everyday at about the same time?

Most imaging satellites (including all of the satellites in SpyMeSatGov) are in “ sun-synchronous” orbits. In a Sun-Synchronous orbit, the satellite will cross the equator at the same local time on each orbit, which means that for any given location on the Earth, all of its flyover times will be around the same local time (give or take 90 minutes or so).

Why does SpyMeSatGov keep recalculating Satellite Passes whenever I bring it up? It is always computing and I never see the results!

SpyMeSatGov stops running when you close the app or your phone falls asleep. In order to ensure that the user gets a full and complete list of upcoming satellite passes, SpyMeSatGov will restart the calculations if it was interrupted before completion. So don’t close the SpyMeSatGov app until the computations are complete. If your phone is going to sleep in the middle of the computations, then increase the Auto-Lock time (under Settings > General) and/or decrease your calculation window to 6 hours.

Does a SpyMeSatGov imaging pass notification mean that a satellite is taking my picture?

Not necessarily. SpyMeSatGov provides notifications when a satellite could be imaging your location, but the satellite may have its camera pointed elsewhere within its field of regard or not have its camera on at all. Imaging satellites modeled by SpyMeSatGov generally takes pictures of areas approximately 10-20 miles wide and up to 100 miles or more in length. But these imaging areas are relatively small compared to the very large (~1200 mile diameter) area that a satellite could point within at any time.

Does SpyMeSatGov include all imaging satellites?

No. SpyMeSatGov includes imaging satellites with resolution capabilities of 5m or better for which orbit information is published by NORAD. For the most part these are commercial satellites or publicly-acknowledged government satellites from other countries. For many of them anyone can obtain images (new or archived). No classified imaging satellites (from any nation) have their orbit information published, so these satellites are not included in the SpyMeSatGov app.

Where does the information displayed in SpyMeSatGov come from?

Orbit information comes from the Celestrak website, which is driven by data published by NORAD. The SpyMeSatGov app uses this orbit data to predict the positions of the satellites. Satellite sensor (camera) capabilities come from the individual satellite operator websites or other public internet sources. SpyMeSatGov uses the sensor data to predict potential image resolutions and the field of regard of the satellite. Combining the orbit data and sensor data with basic computations leads to the predicted imaging opportunities and dynamic position and resolution data displayed in the SpyMeSatGov app.

How many satellites are in space?

More than 5,000 satellites have been launched into space since Sputnik in 1957. If you include space debris (old rocket parts, etc.) there are over 10,000 artificial objects in space orbiting the Earth today. Of these, fewer than 1,000 are actually still operational (the rest having run their useful life and now orbit essentially as dead space junk). And only a small percentage of operational satellites have cameras on them and are used for Earth observation. Other satellite types include navigation (e.g. GPS), research (e.g. Hubble telescope), communications (e.g. satellite TV, telecommunications).

Can satellites see through clouds?

Optical imaging satellites (panchromatic and multi-spectral sensors) cannot see through clouds. RADAR satellites (Synthetic Aperture RADAR (SAR) sensors) can see through clouds and can see at night, but the images generated are without color.

How fast do satellites move?

All of the imaging satellites in SpyMeSatGov are in Low Earth Orbit (LEO) at an altitude of about 500 miles. LEO satellites move at approximately 16,000 miles per hour and complete a full orbit of the Earth about every 90 minutes! The orbital speed is a balance with gravity. Too slow and the satellite will fall back to Earth. Too fast and the satellite will zoom away from Earth. But if the speed is just right for the altitude, then the satellite will stay in a stable orbit. Sometimes small orbit adjustments are required (using thrusters on the satellite) to compensate for atmospheric drag or solar wind to keep the satellite in a stable orbit.

What is Azimuth and Elevation?

Azimuth and Elevation define the position of the satellite relative to your selected location. Azimuth tells you what direction to face and is measured from north (0 degrees) in a clockwise direction, so east is 90 degrees, south is 180 degrees, and west is 270 degrees, etc. Once you are facing the correct direction based on Azimuth you need to know how high up to look, and that is what Elevation tells you. Zero (0) elevation means the satellite is at the horizon, and 90 degrees elevation is straight up, so 45 degrees is about halfway, etc. The Azimuth and Elevation of the satellite will change as the satellite passes over your location, and these changing values are displayed by SpyMeSatGov during possible imaging times.

Will SpyMeSatGov still work when I don’t have internet access?

Yes! SpyMeSatGov automatically retrieves updated orbit information from the SpyMeSatGov server when an internet connection is available, but if the app cannot reach the server for any reason it can work from older orbit data stored in the app. After a few (3-4) days without connecting to the server, the precision of the imaging opportunity computations may start to be affected, however. After a week or more without an internet connection to the SpyMeSatGov server for new orbit data, SpyMeSatGov imaging opportunities should be considered suspect.

Why are satellite passes for radar satellites so short?

Unlike optical satellites which can rotate the camera to look at different locations as they fly, radar satellites typically point in one direction and sweep over the earth. SpyMeSatGov knows this, and only takes into account those brief moments you're likely to be in the path of the radar satellite's imaging area.

How do I disable notifications?

Tap on the settings icon in the lower right of the main app page. At the bottom of the Alerts section, you'll find a Notifications on/off switch. Toggling that to off will cancel the alerts you're getting when SpyMeSatGov is off.

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